Life-Saving EMS Dispatcher (24/7 Console)

County Emergency Communications; Ferrisburgh (VT); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications in Ferrisburgh, VT is seeking an Emergency Medical Dispatcher to handle incoming medical calls and coordinate ambulance responses. The role requires prioritizing emergencies, obtaining location and patient details, and providing protocol-based instructions to callers and responders.

Applicants should have a high school diploma or equivalent, CPR certification, and be prepared for ongoing training and background checks.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Job description

County Emergency Communications in Ferrisburgh, VT is seeking an Emergency Medical Dispatcher to handle incoming medical calls and coordinate ambulance responses. The role requires prioritizing emergencies, obtaining location and patient details, and providing protocol-based instructions to callers and responders.

Applicants should have a high school diploma or equivalent, CPR certification, and be prepared for ongoing training and background checks.