Emergency Medical Dispatcher: 24/7 Call & Dispatch

911 Emergency Communications; East Middlebury (VT); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

911 Emergency Communications in Vermont seeks Emergency Medical Dispatchers to gather patient information, establish priorities, and coordinate ambulance resources using approved protocols.

Role involves receiving calls, confirming locations, and providing protocol-based instructions. Candidates may require EMT/paramedic credentials or CPR certification; full training is provided where needed.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Job description

911 Emergency Communications in Vermont seeks Emergency Medical Dispatchers to gather patient information, establish priorities, and coordinate ambulance resources using approved protocols.

Role involves receiving calls, confirming locations, and providing protocol-based instructions. Candidates may require EMT/paramedic credentials or CPR certification; full training is provided where needed.