Emergency Medical Dispatcher — 24/7 Life-Saving Dispatch

911 Emergency Communications; South Hero (VT); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

911 Emergency Communications in Vermont is seeking an Emergency Medical Dispatcher to manage urgent calls, confirm locations, and coordinate ambulance response. You will apply approved protocols and provide instructions while ensuring patient safety and efficient EMS delivery.

Requirements include a high school diploma and an EMS dispatcher certification. Training may be sponsored; CPR and further credentials could be required depending on the vacancy.

Qualifications

• High school diploma or equivalent required; sponsored training possible.
• Emergency Medical Dispatcher certification preferred or required before appointment.
• CPR certification may be required; consult vacancy specifics.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or recognized equivalent

Emergency Medical Dispatcher certification

Job description

911 Emergency Communications in Vermont is seeking an Emergency Medical Dispatcher to manage urgent calls, confirm locations, and coordinate ambulance response. You will apply approved protocols and provide instructions while ensuring patient safety and efficient EMS delivery.

Requirements include a high school diploma and an EMS dispatcher certification. Training may be sponsored; CPR and further credentials could be required depending on the vacancy.