Emergency Medical Dispatcher — 24/7 Life-Saving Communications

County Emergency Communications; Starksboro (VT); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

insurance coverage

retirement benefits

paid leave

employee-assistance services

continuing education

Certification support

shift premiums

Job summary

County Emergency Communications seeks an Emergency Medical Dispatcher to support urgent medical assistance operations from Starksboro, VT. You will gather patient data, establish priorities, and coordinate EMS resources in line with approved protocols.

Responsibilities include answering calls, confirming locations, providing instructions, and communicating with responders. A high school diploma and dispatcher certification are commonly required, with training sponsored by the employer.

Qualifications

• High school diploma or recognized equivalent.
• Emergency Medical Dispatcher certification may be required before appointment.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Communication

Calm under pressure

Education

High school diploma

Tools

EM Dispatcher protocol system

Job description

County Emergency Communications seeks an Emergency Medical Dispatcher to support urgent medical assistance operations from Starksboro, VT. You will gather patient data, establish priorities, and coordinate EMS resources in line with approved protocols.

Responsibilities include answering calls, confirming locations, providing instructions, and communicating with responders. A high school diploma and dispatcher certification are commonly required, with training sponsored by the employer.