Emergency Medical Dispatcher – 24/7 Console Support

County Emergency Communications; Vernon (VT); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Insurance

Retirement benefits

Paid leave

Employee assistance services

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications in Vernon, VT seeks Emergency Medical Dispatchers to handle urgent medical calls, verify locations, gather incident details, and determine response priorities using approved protocols. This role may involve overnight shifts and overtime as needed.

Training and ongoing certification support are available; CPR may be required. Emphasis on accurate documentation and teamwork in a fast-paced environment.

Qualifications

• High school diploma or equivalent required; training may be sponsored.
• CPR certification may be required.
• EMT/paramedic credentials are not universally required; check vacancy for specifics.

Responsibilities

• Receive calls involving illness, injury and other medical emergencies.
• Confirm patient location, callback number and access details.
• Ask approved questions about patient condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources as assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Skills

Clear communication

Multitasking

Documentation

Calm under pressure

Teamwork

Education

High school diploma or equivalent

CPR certification

EMT or paramedic credentials (not universal)

Tools

Emergency dispatch system

Job description

County Emergency Communications in Vernon, VT seeks Emergency Medical Dispatchers to handle urgent medical calls, verify locations, gather incident details, and determine response priorities using approved protocols. This role may involve overnight shifts and overtime as needed.

Training and ongoing certification support are available; CPR may be required. Emphasis on accurate documentation and teamwork in a fast-paced environment.