Emergency Medical Dispatcher: Life-Saving Communications

County Emergency Communications; Essex Junction (VT); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance services

Continuing education

Shift premiums

Job summary

County Emergency Communications in Essex Junction, VT is seeking Emergency Medical Dispatchers to handle urgent medical calls and coordinate rapid EMS response. You will gather patient data, verify locations, and follow protocol-based instructions to guide responders.

Requirements may include a high school diploma and CPR certification; EMT or paramedic credentials are not universally required. Training and certification options are organization-specific.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult the vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High School Diploma

Job description

County Emergency Communications in Essex Junction, VT is seeking Emergency Medical Dispatchers to handle urgent medical calls and coordinate rapid EMS response. You will gather patient data, verify locations, and follow protocol-based instructions to guide responders.

Requirements may include a high school diploma and CPR certification; EMT or paramedic credentials are not universally required. Training and certification options are organization-specific.