Life-Saving EMS Dispatcher

County Emergency Communications; Pulaski (VA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Job summary

County Emergency Communications in Dublin, VA is seeking Emergency Medical Dispathers to handle urgent medical calls and coordinate ambulance resources. The role involves confirming locations, gathering patient information, and applying approved dispatch protocols to determine priorities.

Applicants typically need a high school diploma or equivalent, with CPR and EMS dispatcher certification beneficial. Training and certification support may be offered; overtime and rotating shifts are possible.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• Emergency Medical Dispatch certification may be required depending on vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm patient location, callback number, and access details
• Ask approved questions about patient condition
• Determine response priority through the dispatch system
• Dispatch or coordinate ambulance resources when assigned
• Provide protocol-based instructions within qualifications
• Relay patient information and hazards to responders
• Document call processing and participate in quality-review activities

Skills

Clear communication

Multitasking

Data entry

Active listening

Education

High school diploma or equivalent

Tools

Emergency dispatch software

Headset/console setup

Job description

County Emergency Communications in Dublin, VA is seeking Emergency Medical Dispathers to handle urgent medical calls and coordinate ambulance resources. The role involves confirming locations, gathering patient information, and applying approved dispatch protocols to determine priorities.

Applicants typically need a high school diploma or equivalent, with CPR and EMS dispatcher certification beneficial. Training and certification support may be offered; overtime and rotating shifts are possible.