Life-Saving EMS Dispatch Specialist

Emergency Telecommunicator Services; Washington; On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Insurance coverage

retirement benefits

Paid leave

Continuing education

Certification support

Job summary

Emergency Telecommunicator Services is seeking an experienced dispatcher to manage urgent medical calls at a Malott, WA location. You will verify locations, collect critical data, and guide responders with protocol-driven instructions in a high-stakes environment.

The role requires strong communication, ability to work rotating shifts, and adherence to medical dispatch procedures. Training and overtime may be required to ensure continuous operations.

Qualifications

• High school diploma or recognized equivalent required.
• Emergency Medical Dispatcher certification may be required.
• CPR certification may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or GED

Emergency Medical Dispatcher certification

CPR certification

Job description

Emergency Telecommunicator Services is seeking an experienced dispatcher to manage urgent medical calls at a Malott, WA location. You will verify locations, collect critical data, and guide responders with protocol-driven instructions in a high-stakes environment.

The role requires strong communication, ability to work rotating shifts, and adherence to medical dispatch procedures. Training and overtime may be required to ensure continuous operations.