Emergency Medical Dispatcher — Life-Saving, 24/7 Ops & Training

Emergency Telecommunicator Services; Lebam (WA); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services in Lebam, WA seeks dedicated Emergency Medical Dispatchers to handle urgent medical calls, verify locations and access details, and determine response priorities. You will coordinate ambulance resources and provide protocol-based instructions while maintaining clear documentation and adherence to medical oversight.

Applicants should have a high school diploma or equivalent, with CPR certification and EMS dispatch training preferred.

Qualifications

• High school diploma or recognized equivalent required, some agencies may sponsor training.
• Strong communication skills are essential for gathering accurate information.
• Ability to stay calm and act decisively during emergencies.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm patient location, callback number, and access details
• Ask approved questions about patient condition
• Determine response priority through medical dispatch system
• Dispatch or coordinate ambulance resources when assigned
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Skills

Communication skills

Calm under pressure

Multitasking

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services in Lebam, WA seeks dedicated Emergency Medical Dispatchers to handle urgent medical calls, verify locations and access details, and determine response priorities. You will coordinate ambulance resources and provide protocol-based instructions while maintaining clear documentation and adherence to medical oversight.

Applicants should have a high school diploma or equivalent, with CPR certification and EMS dispatch training preferred.