Emergency Medical Dispatcher — Urgent Triage & Dispatch

911 Emergency Communications; Tekoa (WA); On-site; USD 10,000 - 80,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

911 Emergency Communications in Tekoa, WA seeks an Emergency Medical Dispatcher to handle urgent medical calls and coordinate ambulance responses. The role emphasizes accuracy in location, patient information, and priority assessment using approved dispatch protocols.

Applicants should have a high school diploma and may need EMS dispatcher certification and CPR training. Shift work, overtime, and overnight coverage are possible, with various appointments as posted.

Qualifications

• High school diploma or equivalent is commonly required.
• Emergency Medical Dispatcher certification may be required before appointment.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; verify vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

EMT or paramedic credentials (not universal)

Tools

EMS dispatch system

Job description

911 Emergency Communications in Tekoa, WA seeks an Emergency Medical Dispatcher to handle urgent medical calls and coordinate ambulance responses. The role emphasizes accuracy in location, patient information, and priority assessment using approved dispatch protocols.

Applicants should have a high school diploma and may need EMS dispatcher certification and CPR training. Shift work, overtime, and overnight coverage are possible, with various appointments as posted.