EMS Emergency Medical Dispatcher — 24/7 Critical Dispatch

Emergency Telecommunicator Services; Lakewood (WA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Continuing education

Job summary

Emergency Telecommunicator Services is recruiting Emergency Medical Dispatchers for North Lakewood, WA. You will handle urgent medical calls, verify locations, gather critical details, and determine response priority using approved dispatch protocols.

The role involves ongoing console work, shift flexibility, and adherence to medical oversight and quality procedures. CPR certification and dispatcher accreditation may be required or provided during training.

Qualifications

• High school diploma or equivalent required; EMT certification may be required or sponsored training.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when required
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services is recruiting Emergency Medical Dispatchers for North Lakewood, WA. You will handle urgent medical calls, verify locations, gather critical details, and determine response priority using approved dispatch protocols.

The role involves ongoing console work, shift flexibility, and adherence to medical oversight and quality procedures. CPR certification and dispatcher accreditation may be required or provided during training.