Life-Saving Emergency Medical Dispatcher (Call Center)

Emergency Telecommunicator Services; Maysel (WV); Sur place; USD 35 000 - 60 000; Plein temps

Avantages offerts par ce poste

Insurance coverage

Retirement benefits

Paid leave

Résumé du poste

Emergency Telecommunicator Services in Maysel, WV invites applications for an Emergency Medical Dispatcher to manage urgent calls, verify locations, and coordinate EMS resources in compliance with agency protocols.

CPR certification is required, and EMT or paramedic credentials may be required in some vacancies; overtime and night/weekend schedules may apply. Training and certification support vary by appointment.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult the vacancy for the exact qualifications and accepted certification providers.

Responsabilités

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Formation

High school diploma or equivalent

CPR certification

EMT or paramedic credentials (not universal)

Description du poste

Emergency Telecommunicator Services in Maysel, WV invites applications for an Emergency Medical Dispatcher to manage urgent calls, verify locations, and coordinate EMS resources in compliance with agency protocols.

CPR certification is required, and EMT or paramedic credentials may be required in some vacancies; overtime and night/weekend schedules may apply. Training and certification support vary by appointment.