Life-Saving Emergency Medical Dispatcher (Call Center)

County Emergency Communications; Lavalette (WV); On-site; USD 38,000 - 56,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Education assistance

Job summary

County Emergency Communications in Lavalette, WV seeks Emergency Medical Dispatchers to handle urgent medical calls. You will collect patient and incident details, confirm locations, and determine response priorities using approved dispatch protocols.

Training and CPR certification may be required, with potential shift work including nights, weekends, and overtime. High school diploma or equivalent required.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Job description

County Emergency Communications in Lavalette, WV seeks Emergency Medical Dispatchers to handle urgent medical calls. You will collect patient and incident details, confirm locations, and determine response priorities using approved dispatch protocols.

Training and CPR certification may be required, with potential shift work including nights, weekends, and overtime. High school diploma or equivalent required.