Life-Saving Emergency Medical Dispatcher (24/7)

911 Emergency Communications; Mountainhome (PA); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Insurance

Retirement benefits

Paid leave

Employee assistance services

Continuing education

Certification support

Shift premiums

Job summary

911 Emergency Communications in Mountainhome, PA seeks Emergency Medical Dispatchers to handle urgent medical calls, verify locations and details, and coordinate responders according to medical dispatch protocols.

The role involves protocol-driven instructions, data entry, and collaboration with responding personnel, with eligibility including a high school diploma and possible sponsorship for training or certification.

Qualifications

• High school diploma or recognized equivalent commonly required.
• Sponsored training may be offered or current Emergency Medical Dispatcher certification may be required before appointment.
• CPR certification may be required; EMT or paramedic credentials are not universal requirements.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High School Diploma

Job description

911 Emergency Communications in Mountainhome, PA seeks Emergency Medical Dispatchers to handle urgent medical calls, verify locations and details, and coordinate responders according to medical dispatch protocols.

The role involves protocol-driven instructions, data entry, and collaboration with responding personnel, with eligibility including a high school diploma and possible sponsorship for training or certification.