Life-Saving Emergency Medical Dispatcher (24/7)

911 Emergency Communications; Lebanon (NJ); Hybrid; USD 42,000 - 66,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance services

Continuing education

Certification support

Shift premiums

Job summary

911 Emergency Communications in Lebanon, NJ seeks Emergency Medical Dispatchers to handle urgent calls, verify locations, and coordinate EMS resources. You will follow approved protocols, provide pre-arrival instructions, and document call details.

Training or certification may be required, with potential sponsorship by the employer. Positions may involve overnight or weekend shifts and overtime as needed, with continuous dispatch operations.

Qualifications

• High school diploma or equivalent commonly required; sponsored training possible.
• EMD certification may be required before appointment.

Responsibilities

• Receive calls involving illness, injury, and medical emergencies.
• Confirm patient location, callback number and access details.
• Ask approved questions about patient condition.
• Determine response priority using the medical dispatch system.
• Dispatch or coordinate ambulance resources as assigned.
• Provide protocol-based instructions within current qualifications.
• Relay information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Skills

Call handling

Location confirmation

Questioning

Priority determination

Resource coordination

Protocol guidance

Documentation

Communication

Education

High school diploma or equivalent

EMD certification preferred

Tools

Emergency dispatch system

Job description

911 Emergency Communications in Lebanon, NJ seeks Emergency Medical Dispatchers to handle urgent calls, verify locations, and coordinate EMS resources. You will follow approved protocols, provide pre-arrival instructions, and document call details.

Training or certification may be required, with potential sponsorship by the employer. Positions may involve overnight or weekend shifts and overtime as needed, with continuous dispatch operations.