Emergency Police Dispatcher - 24/7 Critical Communications

Public Safety Dispatch Network; Kalona (IA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Retirement plan

Paid leave

Continuing education

Job summary

Public Safety Dispatch Network in Kalona, IA seeks police dispatchers to receive emergency and nonemergency requests, document incidents, and assign calls to officers. The role supports multiple agencies and requires accurate documentation, rapid decision making, and routine coordination with neighboring services.

Dispatchers may work nights, weekends, holidays, and overtime per staffing needs. A high school diploma is commonly required and training or certifications may be provided upon hire.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Job description

Public Safety Dispatch Network in Kalona, IA seeks police dispatchers to receive emergency and nonemergency requests, document incidents, and assign calls to officers. The role supports multiple agencies and requires accurate documentation, rapid decision making, and routine coordination with neighboring services.

Dispatchers may work nights, weekends, holidays, and overtime per staffing needs. A high school diploma is commonly required and training or certifications may be provided upon hire.