Life-Saving Emergency Medical Dispatcher

County Emergency Communications; Fonda (IA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications in Fonda, IA is seeking Emergency Medical Dispatchers to handle urgent medical calls, gather critical patient data, confirm locations, and coordinate EMS resources under protocol.

You may work overnight shifts, weekends, holidays, and overtime; training and CPR certification may be required; detailed documentation and collaboration with responding teams are essential to ensure rapid, safe patient outcomes.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult the vacancy for the exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Job description

County Emergency Communications in Fonda, IA is seeking Emergency Medical Dispatchers to handle urgent medical calls, gather critical patient data, confirm locations, and coordinate EMS resources under protocol.

You may work overnight shifts, weekends, holidays, and overtime; training and CPR certification may be required; detailed documentation and collaboration with responding teams are essential to ensure rapid, safe patient outcomes.