Life-Saving Donor Services Coordinator

HonorBridge, Inc.; Winston-Salem (NC); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical premiums

Health Reimbursement Account (HRA)

Life insurance & long-term disability

Retirement match

Paid time off

Work-life balance benefit

Job summary

HonorBridge in Winston-Salem, NC is seeking a Donor Services Center Coordinator who serves as a first contact in the organ donation process. This role blends clinical knowledge, critical thinking, and compassionate communication to evaluate referrals and advance suitable opportunities.

You will triage referrals, review medical information, perform preliminary donor screening, and collaborate with healthcare partners while ensuring HIPAA compliance.

Qualifications

• Associate degree in a healthcare-related field or equivalent combo of education and experience.
• 2–3 years in a clinical environment such as EMT/Paramedic/LPN or similar role.
• Strong interpersonal and communication skills, and knowledge of medical terminology.
• Ability to analyze and interpret medical data and manage multiple priorities.
• Experience with databases, electronic documentation, and Microsoft Office.
• Commitment to organ and tissue donation and HIPAA compliance.

Responsibilities

• Receive and triage referrals from hospitals and healthcare partners.
• Conduct preliminary donor screening by gathering clinical information.
• Review EMR and documentation to obtain information for referral evaluation.
• Communicate professionally with healthcare providers and external partners.
• Identify opportunities for organ, tissue, and eye donation.
• Maintain accurate case documentation and ensure regulatory compliance.
• Utilize donor management systems and multiple tech platforms.
• Maintain confidentiality of donor, recipient, and patient information.

Skills

Interpersonal communication

Data analysis

Organizational skills

Attention to detail

Medical terminology

HIPAA/compliance

EMR navigation

MS Office proficiency

Education

Associate degree in healthcare-related field

Tools

EMR systems

Database systems

Microsoft Office

Job description

HonorBridge in Winston-Salem, NC is seeking a Donor Services Center Coordinator who serves as a first contact in the organ donation process. This role blends clinical knowledge, critical thinking, and compassionate communication to evaluate referrals and advance suitable opportunities.

You will triage referrals, review medical information, perform preliminary donor screening, and collaborate with healthcare partners while ensuring HIPAA compliance.