Referral Coordinator - Full Time (Remote) with

HonorBridge, Inc.; Charlotte (NC); Remote; USD 54,000 - 76,000; Full time

Benefits offered by this job

Company-Paid Medical Premiums

Health Reimbursement Account

Company-Paid Life Insurance

Voluntary Short-Term Disability

Employer Retirement Match

Paid Time Off

Dental and Vision Insurance

Job summary

HonorBridge, Inc. is seeking a Referral Allocation Coordinator to manage organ referrals, coordinate allocation, and support donor case progression across our service area.

This role acts as a communication hub with hospitals, transplant centers, surgeons, and AOC, ensuring timely and compliant donation opportunities. The position is night shift with three 12‑hour shifts per week, primarily remote from home.

Qualifications

• Associate degree in a healthcare-related field or equivalent.
• 2–3 years clinical or comparable healthcare experience required.
• Knowledge of medical terminology is essential.

Responsibilities

• Review new referrals and monitor active donor cases.
• Coordinate organ offers and document OPTN/UNOS activities.
• Collaborate with hospital teams, transplant centers, surgeons, and HonorBridge staff.
• Utilize EMR systems to review clinical information and maintain confidential data.
• Support administrative tasks and quality assurance efforts.

Skills

Medical terminology

Data entry

EMR systems

Microsoft Office

Education

Associate degree in healthcare-related field

Tools

EMR software

Microsoft Office

Job description

Every donation opportunity begins with timely coordination, clinical assessment, and collaboration among healthcare professionals who work together to make the gift of life possible.

We are seeking a Referral Allocation Coordinator to play a vital role in the donation process by managing organ referrals, coordinating allocation activities, and supporting donor case progression across our service area. The Referral Allocation Coordinator (RAC) facilitates organ donation within the HonorBridge service area by managing organ referrals and coordinating organ allocation for local donors. This role serves as a critical communication and coordination hub, collaborating with hospital teams, transplant centers, surgeons, HonorBridge staff, and the Administrator on Call (AOC) to ensure donation opportunities are evaluated and progressed efficiently.

The RAC reviews new referrals, monitors active donor cases, coordinates organ offers, completes required OPTN/UNOS documentation, and helps activate operational and clinical teams to support donation activities.

This is a night shift position requiring three 12-hour shifts per week, including on-call responsibilities, weekends, and holidays. The position works primarily remotely from home. Applicants must reside in North Carolina and maintain reliable internet and cell phone access. Periodic travel to HonorBridge offices for meetings and training is required.

Facilitate organ donation by serving as the referral and allocation coordinator on call. Complete initial evaluations of new organ referrals through medical record review and assessment of donor potential. Monitor active referrals and assess changes in patient status through EMR review and collaboration with hospital care teams. Initiate, manage, and document organ offers in accordance with OPTN policies and procedures. Communicate effectively with HonorBridge staff, transplant centers, surgeons, transplant coordinators, and hospital partners. Maintain electronic medical record (EMR) access and effectively utilize remote access systems to review clinical information. Ensure confidentiality of all donor, recipient, patient, and hospital information. Participate in department meetings, quality initiatives, and process improvement efforts. Support administrative responsibilities, communication activities, and quality assurance tasks as assigned.

We're seeking a clinically minded professional who thrives in a fast-paced environment, remains calm under pressure, and is passionate about helping save and heal lives through donation.

Associate degree in a healthcare-related field and/or 2-3 years of experience in a clinical or comparable healthcare environment. Demonstrated knowledge of medical terminology. Experience with medical documentation, data entry, and electronic records. Proficiency with Microsoft Office applications and computer-based systems. Working knowledge of OPTN/UNOS policies and procedures. Experience utilizing electronic medical record systems in a clinical environment.

This position is primarily remote and requires reliable internet service and cell phone access. Team members must maintain a private workspace suitable for handling confidential healthcare information.

Night shift coverage. Three12-hour shifts weekly. On-call responsibilities including weekends and holidays. Periodic travel to HonorBridge offices for meetings, training, and department activities. Prolonged sitting and computer use. Frequent use of keyboards, phones, and electronic systems. Hand-eye coordination, finger dexterity, and visual acuity sufficient to perform documentation and review clinical information.

As a Referral Allocation Coordinator, you'll play a critical role in connecting donors and recipients while helping families create lasting legacies through the gift of life. At HonorBridge, you'll work at the intersection of healthcare, clinical coordination, transplantation, and mission impact, helping facilitate life-saving transplants and supporting a process that brings hope and healing to others.

• 100% Company-Paid Employee Medical Premiums with significant company contributions toward dependent coverage.
• ~ Health Reimbursement Account (HRA) to help offset healthcare expenses.
• ~ Company-Paid Life Insurance and Long-Term Disability Coverage.
• ~ Voluntary Short-Term Disability Insurance.
• ~ Up to 8% Employer Retirement Match after one year of employment.
• ~ Generous Paid Time Off, including vacation, sick leave, paid holidays, and floating holidays.
• ~$Dental and Vision Insurance.