Life Policy Services Specialist

Michigan Farm Bureau; Cincinnati (OH); Sur place; USD 38 000 - 56 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

401K retirement plan

Résumé du poste

Michigan Farm Bureau is seeking a CELIC Policy Services Representative to support the Life Customer Service Team. You will handle inquiries from agents and policyholders, process policy changes and payments, issue policies, and maintain accurate records.

Strong communication, data entry, and problem-solving skills are essential in this role. The position emphasizes timely and accurate handling of policies, endorsements, and quotes, with focus on excellent service and professional interaction

Qualifications

• High school education required.
• Prior customer service experience needed, preferably in the insurance field.
• Strong communication and customer service skills a must.
• Data entry and keyboard skills required.
• Good judgment, friendly and helpful attitude; good math aptitude a plus.

Responsabilités

• Provide excellent customer service by fielding inquiries from agents and policyholders.
• Process policy changes and payments; issue policies and endorsements.
• Provide quotes upon request and review applications for completeness.
• Troubleshoot and resolve problems or errors promptly and accurately.
• Maintain policy files and deposit money; mail copies to policyholders/agents.

Connaissances

Communication skills

Customer service

Data entry

Keyboard skills

Math aptitude

Formation

High school diploma

Description du poste

Michigan Farm Bureau is seeking a CELIC Policy Services Representative to support the Life Customer Service Team. You will handle inquiries from agents and policyholders, process policy changes and payments, issue policies, and maintain accurate records.

Strong communication, data entry, and problem-solving skills are essential in this role. The position emphasizes timely and accurate handling of policies, endorsements, and quotes, with focus on excellent service and professional interaction