Life Insurance Services Specialist - Hybrid (Remote/Onsite)

Michigan Farm Bureau Family of Companies; United States; Hybrid; USD 41,000 - 50,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K retirement plan

Hybrid work arrangement

Job summary

Michigan Farm Bureau Family of Companies is seeking a Life Customer Service team member to process life product transactions for agents, insureds and third parties, and respond to telephone and email inquiries. You will handle core Life department functions, generate documents, mail checks, and calculate tax records for IRS reporting.

The role supports a hybrid work arrangement, with on-site duties at the Farm Bureau Center in Lansing, Michigan, and remote work from the state of Michigan.

Qualifications

• High school diploma or equivalent required.
• Experienced computer usage and proven skills in Microsoft Office required.
• Willingness to pursue continuing job related training and education required.
• Proven keyboarding skills with accuracy required.
• Certification in LOMA FLMI Level I preferred, or completion within two years of hire required.
• Associate’s or bachelor’s degree with focus on insurance, business administration, finance or management preferred.
• Six months’ experience in insurance processing preferred.
• One year professional office experience preferred.
• Bilingual skills preferred.

Responsibilities

• Process life product transactions for agents, insureds and third parties.
• Respond to telephone and email inquiries promptly and professionally.
• Process Core functions of the Life Customer Service Department, including loan/withdrawal requests and policy changes.
• Generate documents and mail checks.
• Calculate gain/cost basis for tax records for IRS.

Skills

Customer service

Typing accuracy

Willingness to train

Bilingual (preferred)

Education

HS Diploma

LOMA FLMI I

BA/BS in Insurance or Finance

Tools

Microsoft Office

Job description

Michigan Farm Bureau Family of Companies is seeking a Life Customer Service team member to process life product transactions for agents, insureds and third parties, and respond to telephone and email inquiries. You will handle core Life department functions, generate documents, mail checks, and calculate tax records for IRS reporting.

The role supports a hybrid work arrangement, with on-site duties at the Farm Bureau Center in Lansing, Michigan, and remote work from the state of Michigan.