Property Claims Specialist - Hybrid (MI)

Michigan Farm Bureau Family of Companies; Lansing (MI); Hybrid; USD 49,000 - 60,000; Full time

Job summary

Michigan Farm Bureau Family of Companies is seeking a claims professional for a hybrid role based in Michigan, with on-site presence at the Lansing Farm Bureau Center. The position involves investigating, evaluating, and resolving property and casualty claims in line with company procedures and regulatory obligations.

A strong focus on customer service and timely, fair resolutions is essential. The role requires a high school diploma, at least one year of direct public contact, and a valid

Qualifications

• High school diploma or equivalent required.
• Minimum one year experience with direct public contact, such as sales or service representatives.
• Must possess outstanding listening and superior customer service skills.
• Must have access to high speed Internet at home if position is field-based.
• Must be able to live within a defined territory.
• Must possess a valid driver license with an acceptable driving record.

Responsibilities

• Investigate, evaluate and control property and casualty claims under close supervision.
• Acquire working knowledge of general procedures and good claim practices.
• Acquire basic working knowledge of buildings, construction, and repair costs and methods.

Skills

Customer service

Public contact

Listening skills

Education

High school diploma

Bachelor's degree preferred

Job description

Michigan Farm Bureau Family of Companies is seeking a claims professional for a hybrid role based in Michigan, with on-site presence at the Lansing Farm Bureau Center. The position involves investigating, evaluating, and resolving property and casualty claims in line with company procedures and regulatory obligations.

A strong focus on customer service and timely, fair resolutions is essential. The role requires a high school diploma, at least one year of direct public contact, and a valid