Life Skills Coach

Phipps; New York (NY); On-site; USD 55,000 - 58,000; Full time

Job summary

Phipps in New York, NY is seeking a Life Coach for the Lee Goodwin Residence. This role involves comprehensive case management and outreach for young adults aged 18-28 in supportive housing arrangements. Responsibilities include assessment, monitoring progress, and providing referrals to educational and career programs.

The ideal candidate should possess a Master’s Degree, experience with mental illness, housing, and workforce issues, along with excellent communication skills and a strong commitment to serving diverse populations.

Qualifications

• Master’s Degree preferred; Bachelor's Degree in related field with 2-5 years experience.
• Previous experience in mental illness, substance abuse, housing, and workforce.
• Commitment to working from a strength-based perspective.

Responsibilities

• Conduct comprehensive intake assessment for new residents.
• Maintain concise resident files in Salesforce.
• Provide necessary referrals, including emergencies.

Skills

Understanding of developmental needs of young adults

Excellent written and verbal communication skills

Strong computer skills

Sensitivity to ethnic and cultural diversity

Bi-lingual (Spanish)

Education

Master’s Degree in Social Work, Psychology, Sociology or related field

Bachelor’s Degree with 2-5 years experience

Tools

Salesforce database

Maven databases

Job description

About Phipps Neighborhoods

Phipps Neighborhoods, the social service affiliate of Phipps Houses, has been a catalyst for community growth and empowerment for over 50 years. Our mission is focused on creating safe, inclusive spaces where community members can access education, career opportunities, and economic pathways. Serving approximately 14,000 New Yorkers annually, we address barriers to educational achievement, economic security, and career stability through three key program areas:

• Education and School-Day Programs: Offering pre-kindergarten services, community schools, after-school programs, and college access counseling.
• Sector-Focused Training and Employment Placement Pathways: Providing specialized training, employment placement pathways, Summer Youth Employment, Work Learning Grow initiatives, and aiding residents in accessing new employment opportunities.
• Community & Economic Empowerment Services: Enabling community progress through community centers, resident services, food access, financial literacy programs, and support accessing benefits and wellness services.

We collaborate with government, corporate, and philanthropic partners to effect significant and lasting social change, fostering thriving communities.

Position Overview

The Life Coach at Lee Goodwin Residence provides comprehensive case management, outreach, and counseling to the residents at our supportive housing facility for young adults aging out of foster care between the ages of 18-28 year olds. The Life Skills Coach will provide referrals to education and career programs such as HSE, Vocational Training, Employment, and Internships, as well as Substance Abuse Treatment, and Mental Health Services.

Salary: $55,000 to $58,000 (base salary commensurate with education, training and related work experience)

Responsibilities

• Conduct a comprehensive intake assessment for all new residents and review the agency’s policies and procedures with them. Develop treatment plan for all residents. Monitor clients’ emotional, social, and physical well-being, as well as their progress.
• Maintain concise and accurate resident files in Salesforce database.
• Monitor residents’ medication.
• Provide residents with necessary referrals, including emergencies such as hospitalization, detox, etc. Inform residents about on‑site, agency, and community resources that are available to them.
• Participate in case conferences, staff meetings, and training sessions and represent the agency at assigned meetings and conferences.
• Input data in Salesforce and Maven databases.
• Attend professional development trainings, supervision meetings, case conferences, and staff meetings.
• Provide monthly statistical reports on time and accurately.
• Work cooperatively with staff at all levels to ensure quality service provision and the development and improvement of team performance.
• Assist residents in planning, prioritizing, long‑term goals, and short‑term goals.
• Maintain and oversee documentation of case files for compliance with regulatory agency.

Qualifications

• Master’s Degree preferred; Bachelor’s Degree in Social Work, Psychology, Sociology, or Human Services or related field with two to five years experience.
• Previous experience in the following areas: mental illness, substance abuse, housing, health, entitlements, workforce, and formerly incarcerated.
• Qualified candidate must have a strong understanding of the developmental needs of young adults, sensitivity to ethnic and cultural diversity, and knowledge of and commitment to working from a strength‑based perspective.
• Applicant must have excellent written and verbal communication skills, as well as strong computer skills.
• Bi‑lingual (Spanish) a plus.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Phipps Houses and Affiliates is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, citizenship or national origin, ancestry, alienage, citizenship status, age, disability or handicap, sex, marital status, veteran status, pregnancy, gender, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.