Life Claims Analyst: Precise, Compassionate Processing

Iaawg; Waco (TX); On-site; USD 55,000 - 72,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) with company match

Paid time off (PTO)

Employee assistance program

Bonuses and wellness benefits

Job summary

American Amicable, part of iA Financial Group, seeks a Claims Analyst in Waco, TX to support policyholders, beneficiaries, agents, and funeral homes through the life insurance claims process, ensuring timely and accurate claim decisions.

You will review coverage, gather information, calculate benefits, and communicate by phone, email, and written correspondence, requiring attention to detail and strong problem-solving skills.

Qualifications

• 2 years of claims experience (life claims preferred)
• Strong written and verbal communication skills
• Ability to stay organized and prioritize multiple tasks in a fast-paced environment

Responsibilities

• Process and pay life insurance claims by reviewing coverage and calculating benefit payments
• Research beneficiaries, medical records, legal documents, and other information for claim decisions
• Prepare correspondence, update claims systems, and maintain accurate claim files
• Communicate with policyholders, agents, funeral homes, and others to resolve claims
• Process reinsurance claims and support special projects and departmental needs
• Assist with overflow work and cross-train with other Analysts to support team operations
• Ensure compliance with applicable laws, regulations, and policies

Skills

Attention to detail

Research & analysis

Communication

MS Office

Claims processing

Tools

Microsoft Office

Job description

American Amicable, part of iA Financial Group, seeks a Claims Analyst in Waco, TX to support policyholders, beneficiaries, agents, and funeral homes through the life insurance claims process, ensuring timely and accurate claim decisions.

You will review coverage, gather information, calculate benefits, and communicate by phone, email, and written correspondence, requiring attention to detail and strong problem-solving skills.