Life & Annuity Operations Consultant

PwC; Atlanta (GA); On-site; USD 63,000 - 140,000; Full time

Job summary

PwC in the United States is seeking a Life, Annuity & Group Benefits Operations Consultant - Experienced Associate. You will help insurance clients improve how core operations, data, and technology support policy administration, claims, servicing, and broader business process design within our Advisory practice.

In this role you will build knowledge through client support tasks, adapt to changing priorities, and contribute reliable work while developing your personal brand and technical skills.

Qualifications

• Bachelor's degree required.
• At least 1 year of experience in relevant field.

Responsibilities

• Supporting client service activities across life, annuity, and group benefits operations
• Analyzing policy administration, claims, and servicing processes to identify process improvement opportunities
• Gathering and organizing operational data to support book of business reviews, conversions, and reporting activities
• Assisting in operating model design and process modeling for insurance operations modernization efforts
• Using digital tools and analytics to review service delivery models and identify root causes of process issues
• Contributing to data exchange and conversion workstreams for cloud-based insurance platform implementations
• Reviewing customer feedback and service metrics to identify opportunities for better policyholder and distributor experiences
• Applying curiosity and problem solving to support operational efficiency, scalability, and execution support initiatives

Skills

1 year experience

Education

Bachelor's degree

Job description

PwC in the United States is seeking a Life, Annuity & Group Benefits Operations Consultant - Experienced Associate. You will help insurance clients improve how core operations, data, and technology support policy administration, claims, servicing, and broader business process design within our Advisory practice.

In this role you will build knowledge through client support tasks, adapt to changing priorities, and contribute reliable work while developing your personal brand and technical skills.