Senior Life & Annuity Operations Consultant

PwC

New York (NY)

On-site

USD 77,000 - 202,000

Full time

14 days+

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Benefits offered by this job

Health insurance
401k
Paid time off

Job summary

PwC in New York is seeking a Life, Annuity & Group Benefits Operations Consultant - Senior Associate to help clients optimize insurance operations and deliver tailored solutions. You will mentor junior staff and build strong client relationships while enhancing your technical skills.

The role focuses on analyzing operations, modeling business processes, and applying data analytics to improve service delivery and customer outcomes. A degree and several years of relevant experience are expected.

Qualifications

  • Bachelor's degree required.
  • Strong analytical thinking and data analytics skills.
  • Experience in customer relationship management and strategic customer development.
  • Proven ability to improve service delivery and operations.

Responsibilities

  • Analyze complex insurance operations in life and group benefits.
  • Model business processes to enhance service delivery.
  • Use data analytics to improve customer satisfaction and outcomes.
  • Identify trends to strengthen customer relationships.
  • Collaborate to redesign processes for efficiency.
  • Apply market insights to inform client development.
  • Conduct client research to support insights.
  • Apply analytical thinking to address client challenges.
  • Embrace change and foster creative problem solving.

Skills

Analytical thinking
Business data analytics
CRM management
Strategy development
Customer development

Education

Bachelor's degree

Job description

PwC in New York is seeking a Life, Annuity & Group Benefits Operations Consultant - Senior Associate to help clients optimize insurance operations and deliver tailored solutions. You will mentor junior staff and build strong client relationships while enhancing your technical skills.

The role focuses on analyzing operations, modeling business processes, and applying data analytics to improve service delivery and customer outcomes. A degree and several years of relevant experience are expected.

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