Insurance Operations & Process Excellence Associate

PwC; Chicago (IL); Presencial; USD 63 000 - 140 000; Tempo integral

Resumo da oferta

PwC in the United States is seeking an experienced Life, Annuity & Group Benefits Operations Consultant - Associate to enhance policy administration, claims, servicing, and broader business process design within our Advisory practice. You will build knowledge through client tasks, adapt to priorities, and contribute reliable work while developing your personal brand and technical skills.

You will contribute to operating model design, data exchange, and platform implementation support across

Qualificações

• Bachelor's degree required.
• At least 1 year of experience required.

Responsabilidades

• Supporting client service activities across life, annuity, and group benefits operations.
• Analyzing policy administration, claims, and servicing processes to identify process improvement opportunities.
• Gathering and organizing operational data to support book of business reviews, conversions, and reporting activities.
• Assisting in operating model design and process modeling for insurance operations modernization efforts.
• Using digital tools and analytics to review service delivery models and identify root causes of process issues.
• Contributing to data exchange and conversion workstreams for cloud-based insurance platform implementations.
• Reviewing customer feedback and service metrics to identify opportunities for better policyholder and distributor experiences.
• Applying curiosity and problem solving to support operational efficiency, scalability, and execution support initiatives.

Conhecimentos

Analytical skills

Communication

Formação académica

Bachelor's degree

Descrição da oferta de emprego

PwC in the United States is seeking an experienced Life, Annuity & Group Benefits Operations Consultant - Associate to enhance policy administration, claims, servicing, and broader business process design within our Advisory practice. You will build knowledge through client tasks, adapt to priorities, and contribute reliable work while developing your personal brand and technical skills.

You will contribute to operating model design, data exchange, and platform implementation support across