Insurance Ops Consultant: Life, Annuity & Group Benefits

PwC; Austin (TX); On-site; USD 63,000 - 140,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Holiday pay

Vacation

Sick leave

Family leave

Job summary

PwC in Austin, TX seeks a Life, Annuity & Group Benefits Operations Consultant - Experienced Associate to help insurance clients improve core operations, data, and technology across policy administration, claims, servicing, and business process design.

You will support operating model design, data exchange, and platform implementation, gaining exposure to finance, actuarial, reporting, and conversion activities while developing your personal brand and technical skills.

Qualifications

• Bachelor's degree required.
• Minimum 1 year of experience required.

Responsibilities

• Supporting client service activities across life, annuity, and group benefits operations.
• Analyzing policy administration, claims, and servicing processes to identify process improvement opportunities.
• Gathering and organizing operational data to support book of business reviews, conversions, and reporting activities.
• Assisting in operating model design and process modeling for insurance operations modernization efforts.
• Using digital tools and analytics to review service delivery models and identify root causes of process issues.
• Contributing to data exchange and conversion workstreams for cloud-based insurance platform implementations.
• Reviewing customer feedback and service metrics to identify opportunities for better policyholder and distributor experiences.
• Applying curiosity and problem solving to support operational efficiency, scalability, and execution support initiatives.

Education

Bachelor's degree

Job description

PwC in Austin, TX seeks a Life, Annuity & Group Benefits Operations Consultant - Experienced Associate to help insurance clients improve core operations, data, and technology across policy administration, claims, servicing, and business process design.

You will support operating model design, data exchange, and platform implementation, gaining exposure to finance, actuarial, reporting, and conversion activities while developing your personal brand and technical skills.