Life, Annuity & Group Benefits Operations Consultant - Senior Associate

PwC; Oneida Lake Beach West (NY); On-site; USD 77,000 - 202,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Paid vacation and holidays

Job summary

PwC South Africa is seeking a Senior Associate for Operations Consulting in New York, specializing in Customer Service within the Insurance practice. This role involves managing financial operations, mentoring team members, and solving complex problems to optimize client outcomes.

Candidates should have a Bachelor's degree and a minimum of 3 years of relevant experience in Consulting or the Insurance industry. Benefits include a competitive salary range from $77,000 to $202,000, along with an annual discretionary bonus and comprehensive health benefits.

Qualifications

• Bachelor's Degree required.
• 3 years of combined experience in Consulting and the Insurance industry.
• Strong understanding of transaction lifecycles of Insurance products.

Responsibilities

• Manage financial operations and administration for Insurance clients.
• Analyze complex problems and develop practical solutions.
• Mentor team members to enhance their skills.
• Maintain rigorous standards to confirm quality work.
• Build and sustain meaningful client relationships.

Skills

Financial operations and administration

Analytical problem solving

Mentoring

Client relationship building

Strong communication skills

Education

Bachelor's Degree

Job description

Overview

Senior Associate – Customer Service, Operations Consulting within the Insurance practice. The role supports clients in optimizing their financial operations and administration across P&C, Life, Annuities, Group & Retirement markets. Responsibilities include mentoring teammates, managing specific workstreams, and maintaining quality standards to deliver effective solutions.

Key Responsibilities

• Manage financial operations and administration for Insurance clients.
• Analyze complex problems and develop practical solutions.
• Mentor team members to enhance their skills.
• Maintain rigorous standards to confirm quality work.
• Manage specific workstreams within Insurance markets.
• Build and sustain meaningful client relationships.
• Navigate and manage complex situations effectively.

Required Qualifications

• Bachelor's Degree.
• 3 years of combined experience in Consulting and the Insurance industry.

Preferred Qualifications

• Preferred degree in Actuarial Science, Banking and Insurance, Banking and Finance, Business Administration/Management, Economics, Economics and Finance, Economics and Finance & Technology, Finance, Finance & Technology, Management Information Systems, Organizational Management, Operations Management/Research.
• Strong understanding of transaction lifecycles of Insurance products.
• Experience in financial operations and administration of Insurance businesses.
• Experience with data and systems interactions including IT tools and technology.
• Ability to utilize tools and techniques to deliver financial effectiveness strategies.
• Participation in client discussions and meetings.
• Strong communication skills across consulting services.

Travel Requirements

Up to 60%.

Compensation and Benefits

Salary range: $77,000 - $202,000, dependent on skills, experience, qualifications and location. Eligible for an annual discretionary bonus. Benefits include medical, dental, vision, 401(k), holiday pay, vacation, personal and family sick leave, and more. For details, visit https://pwc.to/benefits-at-a-glance.

Equal Opportunity Employer

PwC is an equal opportunity employer. All qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information; veteran, marital, or citizenship status; or any other status protected by law. PwC does not intend to hire individuals who will need H‑1B sponsorship, except as set forth in the policy https://pwc.to/H-1B-Lottery-Policy. Applications from individuals protected under the Los Angeles County Fair Chance Ordinance, San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act will be considered as per these laws. For more information, visit https://jobs.us.pwc.com.