Life & Annuity Delivery Lead — AI-Driven Transformation

1000 Accenture LLP Company; Chicago (IL); On-site; USD 123,000 - 261,000; Full time

Benefits offered by this job

Medical, dental, vision

Life insurance

401(k) plan

Bonus opportunities

Paid holidays

Paid time off

Job summary

Accenture is seeking an ALIP Production Support Lead to drive end-to-end delivery for production support across client accounts. You will ensure service quality, manage delivery outcomes, and identify opportunities for follow-on work while engaging cross-functional teams.

The role requires expert proficiency in account delivery management, extensive experience with incident management, and a proven track record in executive stakeholder communication. Travel may be required based on client needs.

Qualifications

• 5+ years in delivery leadership across multiple accounts.
• Expert in incident management and production support.
• Strong stakeholder engagement and executive reporting.
• Knowledge of contract management and renewal processes.

Responsibilities

• Provide overall delivery governance for Production Support.
• Collaborate with stakeholders to align delivery with business goals.
• Monitor SLA, MTTR, and production metrics for executives.
• Lead RFI, pre-sales and contract negotiations.

Skills

Delivery governance

Stakeholder management

Estimation & Planning

RFI & Pre-Sales

Mentoring

Job description

Accenture is seeking an ALIP Production Support Lead to drive end-to-end delivery for production support across client accounts. You will ensure service quality, manage delivery outcomes, and identify opportunities for follow-on work while engaging cross-functional teams.

The role requires expert proficiency in account delivery management, extensive experience with incident management, and a proven track record in executive stakeholder communication. Travel may be required based on client needs.