Licensing Supervisor — Remote-Eligible Lead & Policy

Commonwealth of Pennsylvania; Pennsylvania; Hybrid; USD 65,000 - 85,000; Full time

Job summary

The Pennsylvania Liquor Control Board is seeking a LCB Licensing Supervisor to lead a team of Licensing Technicians in the Licensing Systems and Program Management Division. You will supervise daily assignments, review applications, and ensure timely, accurate licensing actions while guiding staff and implementing policy improvements.

Schedule includes full-time hours with opportunities for telework up to four days per week; one day in the Northwest Office Building in Harrisburg.

Qualifications

• One year of experience as an LCB Licensing Specialist or six years of technical experience interpreting statutes, program policies, or regulations.
• Must meet PA residency requirement and be able to perform essential job functions.
• Background check required; certain convictions reviewed case-by-case.

Responsibilities

• Supervise a team of LCB Licensing Technicians and guide daily assignments.
• Oversee licensing tasks to ensure accuracy and timeliness per procedures.
• Review applications and legal materials for correctness and eligibility.
• Recommend updates to policies, procedures, and training materials.
• Address questions and issues by coordinating with staff and leadership.
• Coordinate call systems, communication tools, and coverage for the unit.

Skills

Staff supervision

Regulatory interpretation

Process improvement

Documentation

Job description

The Pennsylvania Liquor Control Board is seeking a LCB Licensing Supervisor to lead a team of Licensing Technicians in the Licensing Systems and Program Management Division. You will supervise daily assignments, review applications, and ensure timely, accurate licensing actions while guiding staff and implementing policy improvements.

Schedule includes full-time hours with opportunities for telework up to four days per week; one day in the Northwest Office Building in Harrisburg.