Licensing Programs Lead & Education Coordinator

MaineGuide; Gardiner (ME); On-site; USD 52,000 - 73,000; Full time

Benefits offered by this job

Paid holidays

Vacation leave

Health insurance

Dental insurance

Retirement plan

Gym membership reimbursement

Flexible Spending Accounts

Parental leave

Job summary

The Maine Department of Professional and Financial Regulation is hiring a Professional Licensing Supervisor/Education Coordinator in Gardiner to lead licensing programs for real estate, appraisers, surveyors, architects, foresters and auctioneers. You will supervise staff, oversee education program approvals, and ensure compliance with laws and performance standards.

You will interpret regulatory requirements, collaborate with educators and providers, develop core real estate courses, prepare

Qualifications

• A Bachelor's Degree is required (Education, Business/Public Administration, or related field).
• Two years of experience in program development, professional licensing, developing training curricula, and/or supervisory/lead worker experience OR an acceptable equivalent combination of education and experience.
• Preference given to candidates with real estate brokerage experience.

Responsibilities

• Lead licensing and examination operations: Oversee licensing programs for assigned professions, supervise licensing personnel, and support the consistent and effective administration of program requirements.
• Oversee education program approval and compliance: Review and evaluate applications from education sponsors, approve or deny proposed courses, and conduct audits to ensure compliance with applicable laws, rules, and performance standards.
• Coordinate education and curriculum development: Work with course providers, instructors, educators, and subject matter experts to develop, and evaluate qualifying and continuing education programs for compliance, including mandatory real estate core courses.
• Interpret and apply laws and regulations: Research and explain licensing and education requirements, resolve questions involving regulatory interpretation, and recommend appropriate action on compliance issues.
• Monitor and address noncompliance: Identify, document, monitor, and report education program concerns and coordinate the preparation of materials needed to resolve compliance matters.
• Develop and improve programs: Recommend new or revised policies and procedures, establish program goals and objectives, and identify opportunities to improve program operations and service delivery.
• Prepare reports and analyze trends: Compile and analyze statistical information related to education programs, instructor performance, licensing activity, and industry trends.
• Provide guidance and public information: Respond and provide guidance to inquiries from licensees, professional organizations, education providers, and the public. Present information at public meetings, conferences, and other events to promote understanding of regulatory requirements.
• Represent programs in administrative proceedings: Prepare documentation and provide testimony at administrative hearings (including responding to cross-examination) involving education program or professional license denials and, when necessary, disciplinary matters.
• Maintain program resources: Evaluate and maintain assigned program websites and research special topics to respond to information requests.
• Carry out supervisory responsibilities: Supervise assigned staff and follow HR policies and practices, including employee development, performance management, workplace safety, equal opportunity, and confidentiality requirements.

Skills

Communication

Analytical skills

Program operations

Regulatory interpretation

Relationship building

Education

Bachelor's Degree in Education, Business/Public Administration, or related field

Job description

The Maine Department of Professional and Financial Regulation is hiring a Professional Licensing Supervisor/Education Coordinator in Gardiner to lead licensing programs for real estate, appraisers, surveyors, architects, foresters and auctioneers. You will supervise staff, oversee education program approvals, and ensure compliance with laws and performance standards.

You will interpret regulatory requirements, collaborate with educators and providers, develop core real estate courses, prepare