Licensing Operations Coordinator I

Pilot Flying J; Knoxville (TN); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Nationwide Medical Plan

401(k) and Flexible Spending Accounts

Employee Fuel Discount

Adoption Assistance

Tuition Reimbursement

Onsite Gym and Cafeteria

Weekly Pay

Job summary

Pilot Company seeks a Licensing Administrator to support the Licensing team across multiple states, ensuring renewals, payments, and compliance tasks are completed accurately. You will maintain records in Avalara ALM and monitor changing licensing requirements for store operations.

The role requires attention to detail, strong communication, and the ability to work independently or with others. Join a growing energy and logistics network with broad scope.

Qualifications

• Associate degree or 2 years related experience.
• Related experience in accounting, tax, real estate, compliance, legal support/paralegal, or title/mortgage operations preferred.
• Highly organized; strong attention to detail and time management.
• Clear verbal and written communication.
• Ability to work independently and collaboratively; exercise sound judgment and elevate as needed.
• Prioritize and adapt to changing demands; manage multiple tasks, meet deadlines, and maintain urgency.

Responsibilities

• Provide administrative and research support to the Licensing team to maintain operational licenses and permits across the company’s multi‑state footprint.
• Support timely renewals, payments, and compliance documentation.
• Ensure accurate records in company’s licensing database system, Avalara License Management (ALM).
• Research, monitor, and update state/local licensing requirements impacting store operations and other business activities.
• Communicate professionally with internal stakeholders and regulatory agencies.
• Support Licensing Specialists on daily licensing tasks and special projects, as instructed.
• Perform other tasks, as needed.

Skills

Highly organized

Attention to detail

Time management

Clear verbal and written communication

Independent and collaborative work

Ability to prioritize and adapt

Education

Associate degree or 2 years related experience

Tools

Avalara License Management (ALM)

Job description

Pilot Company seeks a Licensing Administrator to support the Licensing team across multiple states, ensuring renewals, payments, and compliance tasks are completed accurately. You will maintain records in Avalara ALM and monitor changing licensing requirements for store operations.

The role requires attention to detail, strong communication, and the ability to work independently or with others. Join a growing energy and logistics network with broad scope.