Coordinator I, Licensing

Pilot Flying J; Knoxville (TN); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Nationwide Medical Plan

401(k) and Flexible Spending Accounts

Employee Fuel Discount

Adoption Assistance

Tuition Reimbursement

Onsite Gym and Cafeteria

Weekly Pay

Job summary

Pilot Company seeks a Licensing Administrator to support the Licensing team across multiple states, ensuring renewals, payments, and compliance tasks are completed accurately. You will maintain records in Avalara ALM and monitor changing licensing requirements for store operations.

The role requires attention to detail, strong communication, and the ability to work independently or with others. Join a growing energy and logistics network with broad scope.

Qualifications

• Associate degree or 2 years related experience.
• Related experience in accounting, tax, real estate, compliance, legal support/paralegal, or title/mortgage operations preferred.
• Highly organized; strong attention to detail and time management.
• Clear verbal and written communication.
• Ability to work independently and collaboratively; exercise sound judgment and elevate as needed.
• Prioritize and adapt to changing demands; manage multiple tasks, meet deadlines, and maintain urgency.

Responsibilities

• Provide administrative and research support to the Licensing team to maintain operational licenses and permits across the company’s multi‑state footprint.
• Support timely renewals, payments, and compliance documentation.
• Ensure accurate records in company’s licensing database system, Avalara License Management (ALM).
• Research, monitor, and update state/local licensing requirements impacting store operations and other business activities.
• Communicate professionally with internal stakeholders and regulatory agencies.
• Support Licensing Specialists on daily licensing tasks and special projects, as instructed.
• Perform other tasks, as needed.

Skills

Highly organized

Attention to detail

Time management

Clear verbal and written communication

Independent and collaborative work

Ability to prioritize and adapt

Education

Associate degree or 2 years related experience

Tools

Avalara License Management (ALM)

Job description

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.

Military encouraged to apply.

Job Description

Provide administrative and research support to the Licensing team to maintain operational licenses and permits across the company’s multi‑state footprint.

• Support timely renewals, payments, and compliance documentation.
• Ensure accurate records in company’s licensing database system, Avalara License Management (ALM)
• Research, monitor, and update state/local licensing requirements impacting store operations and other business activities.
• Communicate professionally with internal stakeholders and regulatory agencies.
• Support Licensing Specialists on daily licensing tasks and special projects, as instructed.
• Perform other tasks, as needed.

Qualifications

• Associate degree or a minimum of 2 years related experience.
• Related experience in accounting, tax, real estate, compliance, legal support/paralegal, or title/mortgage operations preferred.
• Highly organized; strong attention to detail and time management
• Clear verbal and written communication
• Ability to work independently and collaboratively; exercise sound judgment and elevate as needed
• Prioritize and adapt to changing demands; manage multiple tasks, meet deadlines, and maintain urgency

Additional Information

• Nation-wide Medical Plan/Dental/Vision
• 401(k) and Flexible Spending Accounts
• Employee Fuel Discount
• Adoption Assistance
• Tuition Reimbursement
• Onsite Gym and Cafeteria
• Weekly Pay

All your information will be kept confidential according to EEO guidelines.