Licensing Customer Service Specialist — Remote (2 Days/Week)

New York City Department of Consumer and Worker Protection; New York (NY); Hybrid; USD 42,000 - 52,000; Full time

Job summary

The New York City Department of Consumer and Worker Protection (DCWP) seeks a Clerical Associate to support the Licensing Division by reviewing and processing applications, maintaining records, and delivering high‑volume customer service to licensing applicants.

A four‑year high school diploma and one year of clerical experience are required, with typing at least 100 keystrokes per minute. NYC residency is generally required within 90 days of appointment.

Qualifications

• Four-year high school diploma or educational equivalent and one year of clerical experience.
• Typing speed of at least 100 keystrokes per minute.

Responsibilities

• Review and process applications in licensing.
• Perform clerical work: data processing, recording, researching, and maintaining records.
• Provide information to licensing applicants and assist with inquiries.

Skills

Typing 100 wpm

Education

High school diploma or equivalent

Tools

MS Word

Excel

Outlook

Job description

The New York City Department of Consumer and Worker Protection (DCWP) seeks a Clerical Associate to support the Licensing Division by reviewing and processing applications, maintaining records, and delivering high‑volume customer service to licensing applicants.

A four‑year high school diploma and one year of clerical experience are required, with typing at least 100 keystrokes per minute. NYC residency is generally required within 90 days of appointment.