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Full Time Nashville, TN, US
22 days ago Requisition ID: 1513
What You Will Be Doing:
- Ensure accurate processing of incoming license agreements, including high value negotiated and group agreements, by entering applicable terms and rates in corresponding databases.
- Assist licenses by providing executed copies of licenses, invoices, answering account related questions, etc.
- Processing license terminations, out of business notifications, sale of business notifications, fee factor assignments, and other correspondence as assigned.
- Process account billing and cash adjustments to support accurate and timely billing and collection efforts.
- Serving as a contact for Licensing Representatives and Consultants regarding incoming licenses by informing team members when signed licenses are received, if errors exist that prevent processing, etc.
- Periodic review of suspended accounts to assess accuracy and determine if any accounts need to re-activated.
- Processing returned mail to research accuracy of business address or if a business no longer exists and updating the database accordingly.
- Additional tasks as assigned.
What Makes You Qualified:
- Effective oral and written communication skills.
- Ability to communicate effectively and professionally with licensees and staff.
- Ability to organize and prioritize large volumes of work.
- Ability to work individually or collaboratively as a team.
- Ability to manage time effectively and meet strict deadlines.
- Proficient with Microsoft products, including Excel.
- Familiar with Salesforce and Oracle databases is helpful but not required.
- Basic knowledge and understanding of copyright law is helpful but not required.
- Bachelor’s degree or equivalent experience.
This is currently a hybrid role that will require you to commute to our Nashville office a minimum of three days a week.