Licensing & Contracts Specialist

AmeriLife; Clearwater (FL); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

PTO

Medical insurance

Dental insurance

Vision insurance

Retirement savings plan

Disability insurance

Life insurance

Job summary

AmeriLife is seeking a Licensing Specialist to manage licensing and contracting for licensed insurance professionals and partners across the organization. The role requires strong organization, communication, and process discipline to ensure accurate contract terms and onboarding for agents and affiliates.

You will collaborate with carrier representatives and internal teams, stay compliant with SLAs, and drive improvements through data and issue resolution.

Qualifications

• High School Diploma required; Bachelor’s degree preferred.
• Self-starter with ability to learn quickly.
• Highly skilled in attention to detail.
• Excellent organizational, communication and time management skills.
• Positive approach to taking initiative and creative problem solving.
• Proficient user of Microsoft Office Suite or similar (Excel, Word, PowerPoint)

Responsibilities

• Process contracts for licensed insurance professionals.
• Conduct agent or marketer outreach to resolve licensing and contracting open issues.
• Monitor exception reports, research solutions and address exceptions as needed.
• Ensure commission and hierarchy levels match contracts for agents, agencies, and carriers.
• Effectively communicate with internal and external stakeholders to ensure agency and affiliate satisfaction.
• Integrate new agency and affiliate partners through onboarding intake calls, required paperwork processing, and associated processes.
• Assist with direct agent onboarding.
• Perform duties within required service level agreement terms and performance requirements including timeliness, productivity and quality.
• Utilize established performance management systems and processes.
• Solve Salesforce cases as assigned.
• Actively participate in team planning and process improvement activities.
• Engage Carriers and External Partners to efficiently resolve licensing issues.
• Fulfil Agent Release Requests as needed.
• Other duties as assigned

Skills

Attention to detail

Organizational skills

Communication skills

Time management

Self-motivation

Creative problem solving

Education

High School Diploma

Bachelor's degree preferred

Tools

Microsoft Office Suite

Job description

AmeriLife is seeking a Licensing Specialist to manage licensing and contracting for licensed insurance professionals and partners across the organization. The role requires strong organization, communication, and process discipline to ensure accurate contract terms and onboarding for agents and affiliates.

You will collaborate with carrier representatives and internal teams, stay compliant with SLAs, and drive improvements through data and issue resolution.