Licensing & Contracts Coordinator I

Integrity; Burlington (NC); On-site; USD 42,000 - 55,000; Full time

Job summary

Integrity is seeking a Licensing Coordinator I in Burlington, NC to support customer contracts, licenses, and related administrative tasks. The role involves processing agent appointments, maintaining data accuracy, and providing responsive service to inquiries.

You will help onboard new carriers and agents and may participate in software testing or implementation projects. Ideal candidates have a high school diploma (or GED) and strong communication, organization, and multitasking skills.

Qualifications

• High school diploma or GED; 0–2 years of relevant experience.
• Strong written and verbal communication skills.
• Proficient with email, word processing, spreadsheets, the internet, and basic Adobe software.
• Ability to manage multiple tasks in a fast-paced environment.
• Works well both independently and as part of a team.

Responsibilities

• Processes contracts and licensing for agent appointments with carriers in a timely manner with accuracy.
• Compiles and verifies the accuracy of data to be entered.
• Takes necessary action to ensure the data submitted is complete, correct, and accurate.
• Records work completed, transmits entered information into database, and files or routes documents after entry.
• Provides knowledgeable customer service by responding to customer inquiries regarding the status of submitted documents.
• Follows proper processes and procedures to ensure timely document turnaround and follow up.
• Processes updates, changes, and/or additions to contracts, licenses for agent appointments, licensing forms from carriers in system, and commission schedules for and from carriers in system.
• New carrier and new agent onboarding.
• Special projects (such as software testing and implementation) may be assigned.
• Perform other duties as assigned.

Skills

Communication

Multitasking

Organization

Basic computer skills

Teamwork

Education

High school diploma or GED

Job description

Integrity is seeking a Licensing Coordinator I in Burlington, NC to support customer contracts, licenses, and related administrative tasks. The role involves processing agent appointments, maintaining data accuracy, and providing responsive service to inquiries.

You will help onboard new carriers and agents and may participate in software testing or implementation projects. Ideal candidates have a high school diploma (or GED) and strong communication, organization, and multitasking skills.