Contracting Assistant

National Agents Alliance - The Alliance; Burlington (NC); On-site; USD 36,000 - 55,000; Full time

Job summary

National Agents Alliance - The Alliance is hiring a Contracting Assistant in Burlington, NC to support agent contracting and onboarding. The role involves data entry, document review, and maintaining records to ensure compliance with carrier requirements.

The position requires strong organizational and communication skills, proficiency with Microsoft Office, and the ability to manage multiple tasks in a fast-paced office setting.

Qualifications

• Strong administrative and organizational skills, including document management and data entry accuracy.
• Ability to prioritize multiple tasks in a fast-paced office.
• Clear verbal and written communication with agents, carriers and internal teams.
• Proficiency with Microsoft Office (Word, Excel, Outlook) and the ability to learn internal databases.
• Attention to detail to meet regulatory and carrier requirements.

Responsibilities

• Data entry into internal systems and tracking approvals.
• Organizing digital and physical files related to contracting.
• Generating basic reports related to contracting activities.
• Communicating with agents, carriers, and internal teams to resolve issues.

Skills

Administrative skills

Organizational skills

Communication

MS Office proficient

Attention to detail

Regulatory/compliance awareness

Education

High school diploma

Tools

Internal systems

Job description

Company Description

The Alliance is a dynamic Insurance Marketing Organization with agencies across the United States, offering a wide range of financial and insurance products. Founded in 2002, the Alliance provides independent agents with strong income potential through upfront commissions and residuals. The organization is grounded in eight core values—Excellence, Service, Integrity, Accountability, Respect, Compassion, Community, and Gratitude—creating an encouraging environment for both agents and clients. National Agents Alliance partners with top-rated insurance carriers such as Mutual of Omaha, Foresters, Baltimore Life, and Monumental to deliver high-quality coverage options. The Alliance offers career opportunities at its home office in Burlington, NC and in insurance agencies nationwide for individuals who want to have fun, earn income, and make a positive impact.

Role Description

The Contracting Assistant is a full-time, on-site role based in Burlington, NC, supporting the contracting and onboarding processes for insurance agents. This position helps collect, review, and process agent contracting paperwork and licenses, ensuring accuracy and compliance with carrier and regulatory requirements. The Contracting Assistant communicates with agents, carriers, and internal teams to resolve documentation issues, provide status updates, and maintain clear records. Daily responsibilities include data entry into internal systems, tracking approvals, organizing digital and physical files, and generating basic reports related to contracting activities. The role also assists with process improvements, follows established policies and procedures, and collaborates with colleagues to support a smooth, efficient agent onboarding experience.

Qualifications

• Candidates should possess strong administrative and organizational skills, including document management, data entry accuracy, and the ability to prioritize multiple tasks.
• Candidates should possess effective communication and interpersonal skills, including clear verbal and written communication and a customer-focused approach when working with agents and carrier representatives.
• Candidates should possess basic technical and computer skills, including proficiency with Microsoft Office (Word, Excel, Outlook) and the ability to learn internal systems and databases.
• Candidates should possess attention to detail and compliance-focused skills, including careful review of forms, licenses, and contracts to meet regulatory and carrier requirements.
• Relevant skills such as problem-solving, follow-through, and dependability in a fast-paced office environment are beneficial.
• A high school diploma or equivalent is required; additional education or training in business, administration, or a related field is preferred.