Licensing Assistant

Cogentanalytics; Concord (NC); Hybrid; USD 40,000 - 55,000; Full time

Job summary

Cogentanalytics in Concord, North Carolina is seeking a detail-oriented Licensing Assistant to support clients’ licensing needs. The ideal candidate will possess strong office experience, proficiency with Microsoft Office, and excellent communication skills. The company values work-life balance and offers remote work options.

This role focuses on assisting clients with licensing applications, conducting regulatory research, and providing outstanding customer service while collaborating with a team. Join a supportive environment that values growth and well-being.

Qualifications

• At least 1 year of office experience with demonstrated growth and increased responsibilities.
• Proficiency with Microsoft Office applications (Word, Excel, Outlook).
• Excellent verbal and written communication skills.

Responsibilities

• Assist clients in obtaining various business and professional licenses nationwide.
• Review, analyze, and verify information for licensing applications and renewals.
• Prepare and submit accurate applications to government agencies.

Skills

Office experience

Microsoft Office proficiency

Communication skills

Organizational skills

Attention to detail

Analytical skills

Multitasking abilities

Self-motivated

Job description

Our client is an established and growing provider of licensing and compliance management solutions that help businesses navigate complex licensing requirements across the U.S. For over a decade, they have successfully completed thousands of licenses, registrations, and annual reports for security and life safety companies nationwide, delivering consistent results and a positive experience every step of the way.

With a strong commitment to work‑life balance, flexibility, and a positive team culture, our client offers a supportive, friendly, and diverse environment where employees are genuinely valued. This includes remote work options and a focus on celebrating wins together.

They are now seeking a motivated and detail‑oriented Licensing Assistant to join their collaborative team and help support their clients’ licensing needs with accuracy, diligence, and exceptional service.

Responsibilities

• Assist clients in obtaining various business and professional licenses nationwide.
• Review, analyze, and verify information for licensing applications and renewals.
• Prepare and submit accurate applications to government agencies by mail and electronically.
• Conduct thorough research on regulatory requirements and licensing processes.
• Communicate with government agencies and clients via phone and email.
• Track and record the status of applications throughout the entire project timeline.
• Maintain accurate documentation and project files.
• Provide outstanding customer service by acting as a trusted point of contact.
• Collaborate with internal team members to resolve questions and keep projects on schedule.

Qualifications

• At least 1 year of office experience with demonstrated growth and increased responsibilities.
• Proficiency with Microsoft Office applications (Word, Excel, Outlook).
• Excellent verbal and written communication skills.
• Strong organizational, time‑management, and multitasking abilities.
• High level of attention to detail and accuracy.
• Strong analytical and critical thinking skills.
• Ability to manage multiple priorities and meet deadlines consistently.
• Self‑motivated with a positive, can‑do attitude and willingness to learn.
• Comfortable working independently and as part of a collaborative team.

This is an ideal role for someone who enjoys solving complex challenges, thrives on learning, and wants to grow in a supportive and people‑focused environment. If you’re ready to take the next step in your career with an organization that values your growth and well‑being, apply today!