Licensing and Permit Technician

City of Lenexa; Lenexa (KS); On-site; USD 28,929 - 33,062; Full time

Benefits offered by this job

Free on-site medical clinic

Six weeks paid parental leave

4% employer retirement contribution (2

KPERS pension plan

Tuition reimbursement up to 4500 per 年

Additional personal leave during first

Minimum 2 weeks vacation first year

10 paid holidays per year

Paid sick leave and personal leave

Free individual membership to Lenexa R

Job summary

The City of Lenexa is seeking a Licensing and Permit Technician to join the Community Development team. You will guide residents, businesses, contractors, and developers through licensing and permitting processes while delivering exceptional customer service.

Ideal candidates are highly organized, detail-oriented, and capable of managing multiple tasks in a fast-paced environment. You will work with a collaborative team to ensure permits and inspections move forward smoothly.

Qualifications

• High school diploma or GED required.
• 3–4 years of customer service or administrative experience.
• Or 2–3 years of customer service or administrative experience with ICC Permit Technician certification.

Responsibilities

• Assists the public with residential and commercial permit and occupancy applications and other permits.
• Answers questions and provides information on procedures and requirements.
• Processes business licenses and special event permits.
• Answers complex telephone inquiries and emails related to duties.
• Processes Certificates of Occupancy and completes the licensing and permitting process.
• Processes applications for residential rental housing registration and licensing.
• Collects and reconciles fees for licenses, permits, and events.
• Monitors pending and expiring permits and deadlines with applicants.

Skills

Customer service

Administrative work

Communication

Education

High school diploma or GED

ICC Permit Technician certification

Job description

The City of Lenexa is currently accepting applications for a Licensing and Permit Technician to join our Community Development team This is an excellent opportunity for someone who enjoys helping people thrives in a fast paced environment and takes pride in providing exceptional customer service As one of the first points of contact for residents businesses contractors and developers youll help guide customers through the Citys licensing and permitting processes while building lasting relationships and helping projects move forward From answering questions and troubleshooting online applications to coordinating permits and inspections youll play an important role in supporting the Citys continued growth and development The ideal candidate will Enjoy providing outstanding customer service and building positive relationshipsBe highly organized and able to manage multiple projects and deadlines simultaneouslyHave a keen eye for detail and take pride in producing accurate high quality workEnjoy working as part of a collaborative supportive team while taking ownership of their work

Qualifications

• Minimum High school diploma or GED
• PLUS 3 4 years of customer service or administrative experience
• OR 2 3 years of customer service or administrative experience and ICC Permit Technician certification

Essential Functions Duties and Responsibilities

• Assists the public with residential and commercial permit and occupancy applications and other miscellaneous permits
• answers questions and provides information on established procedures and requirements
• Processes business licenses and special event permits
• Answers complex telephone inquiries and emails related to primary duties
• Processes Certificates of Occupancy and completes the licensing and permitting process
• Processes applications for residential rental housing registration and licensing
• Assesses and collects fees for licenses applications permits special events and other department activities as well as other City departments
• Provides refunds at the request of the Licensing and Permit Specialist or Supervisor
• Reconciles receipts daily
• Monitors pending and expiring permits and applications and corresponds with applicants to meet deadlines
• Schedules inspections and assists building inspection staff
• Assists customers with online licensing and permitting portal

Physical and Environmental Factors

Work is performed in person in a standard office environment This is physically sedentary work requiring the ability to sit for prolonged periods; have visual acuity; the ability to process sort and carry plan sets which require manual dexterity; and the ability to lift up to 20 lbs occasionally

Compensation and Benefits

Range of pay for this position is 2137 to 2477 dependent on qualifications and directly related experience This is a non exempt position and is eligible for overtime pay

• Free or low cost on site medical clinic
• Six weeks paid parental leave
• 4 employer retirement contribution with optional 2 match
• Automatic 6 into the KPERS pension plan
• Tuition reimbursement up to 4500 per year
• Additional personal leave during first year of employment for new employees
• Minimum 2 weeks vacation for first year
• 10 paid holidays per year
• Paid sick leave and personal leave
• Free individual membership to the Lenexa Rec Center

The City of Lenexa strives to be an inclusive place to work Offers of employment are conditional upon successful completion of pre employment drug screen and background check Candidates with prior criminal convictions are encouraged to submit applications for positions where they meet the minimum andor desired qualifications and will not automatically be excluded from the recruitment process