Licensing & Permit Technician - Fast-Paced Customer Service

City of Lenexa; Lenexa (KS); On-site; USD 28,929 - 33,062; Full time

Benefits offered by this job

Free on-site medical clinic

Six weeks paid parental leave

4% employer retirement contribution (2

KPERS pension plan

Tuition reimbursement up to 4500 per 年

Additional personal leave during first

Minimum 2 weeks vacation first year

10 paid holidays per year

Paid sick leave and personal leave

Free individual membership to Lenexa R

Job summary

The City of Lenexa is seeking a Licensing and Permit Technician to join the Community Development team. You will guide residents, businesses, contractors, and developers through licensing and permitting processes while delivering exceptional customer service.

Ideal candidates are highly organized, detail-oriented, and capable of managing multiple tasks in a fast-paced environment. You will work with a collaborative team to ensure permits and inspections move forward smoothly.

Qualifications

• High school diploma or GED required.
• 3–4 years of customer service or administrative experience.
• Or 2–3 years of customer service or administrative experience with ICC Permit Technician certification.

Responsibilities

• Assists the public with residential and commercial permit and occupancy applications and other permits.
• Answers questions and provides information on procedures and requirements.
• Processes business licenses and special event permits.
• Answers complex telephone inquiries and emails related to duties.
• Processes Certificates of Occupancy and completes the licensing and permitting process.
• Processes applications for residential rental housing registration and licensing.
• Collects and reconciles fees for licenses, permits, and events.
• Monitors pending and expiring permits and deadlines with applicants.

Skills

Customer service

Administrative work

Communication

Education

High school diploma or GED

ICC Permit Technician certification

Job description

The City of Lenexa is seeking a Licensing and Permit Technician to join the Community Development team. You will guide residents, businesses, contractors, and developers through licensing and permitting processes while delivering exceptional customer service.

Ideal candidates are highly organized, detail-oriented, and capable of managing multiple tasks in a fast-paced environment. You will work with a collaborative team to ensure permits and inspections move forward smoothly.