Licensing Admin Assistant I — Growth & Customer Support

Commerce, Community, and Economic Development; Anchorage (AK); On-site; USD 38,000 - 54,000; Full time

Job summary

The Division of Corporations, Business & Professional Licensing in Anchorage is seeking an Administrative Assistant 1 to support licensure activities and provide professional customer service. The role includes working with multiple technologies and handling in-person, phone, and email inquiries.

Ideal candidates will have six months of advanced clerical experience or related education, strong organizational skills, and a proactive, detail-oriented approach.

Qualifications

• Six months of advanced clerical experience or equivalent post-secondary education/clerical work.
• Ability to manage multiple email inboxes and stay organized.
• Strong written and verbal communication with minimal errors.
• Comfort with working with customers in person, by phone, and via email.
• Experience handling licensing or regulatory-related processes is helpful.

Responsibilities

• Provide administrative support for licensing activities and related processes.
• Serve as backup to the administrative team and assist with daily office duties.
• Interact with customers in person and by phone/email to provide timely assistance.
• Maintain accurate records, manage correspondence, and support data entry needs.

Skills

Organization & detail

Communication skills

Adaptability

Self-motivated & managed

Customer service

Job description

The Division of Corporations, Business & Professional Licensing in Anchorage is seeking an Administrative Assistant 1 to support licensure activities and provide professional customer service. The role includes working with multiple technologies and handling in-person, phone, and email inquiries.

Ideal candidates will have six months of advanced clerical experience or related education, strong organizational skills, and a proactive, detail-oriented approach.