Administrative Assistant 1

State of Alaska; Juneau (AK); On-site; USD 43,000 - 64,000; Full time

Job summary

The State of Alaska is seeking an Administrative Assistant 2 to support licensing activities within the Division of Corporations, Business and Professional Licensing in Juneau. The role emphasizes learning the ins and outs of licensing while contributing to a collaborative, growth‑driven culture.

You will handle technical and clerical tasks, use specialized software, and engage with internal and external stakeholders to ensure smooth processes.

Qualifications

• Six months of advanced clerical experience in roles such as Office Assistant 2 or Accounting Clerk, or equivalent with the State of Alaska or another employer.
• Six months of any combination of post-secondary education, vocational education, or advanced-level clerical experience (1 month = 3 semester or 4 quarter hours; 150 hours = 1 month).

Responsibilities

• Provide technical and administrative support for licensing activities.
• Work with processes and tools, including technology and proprietary software and applications.
• Contribute to a fast-paced, team-oriented environment with a focus on customer service.

Skills

Organization & detail

Communication skills

Adaptability

Self-motivation

Customer service

Job description

What you will be doing:

We’re an agency that truly values internal growth many of our team members have worked their way up through the organization, and we love seeing people succeed. This position is designed to support licensing activities and offers a fantastic opportunity for the incumbent to learn the ins and outs of licensing while preparing for the next step in their career with us.

In this role, you’ll provide important technical and administrative support for the Division of Corporations, Business and Professional Licensing. You’ll work with a wide variety of processes and tools, including technology, proprietary software, applications, and media built specifically for the Division unit. It’s a great fit for someone who enjoys learning new systems, taking initiative, and being part of a supportive team where growth and development are part of the culture.

Our organization, mission, and culture:

The mission of the Division of Corporations, Business and Professional Licensing is to ensure that competent, professional and regulated commercial services are available to Alaska consumers. Our work will be guided and informed by our beliefs and commitments to:

• Participation - we value and recognize the contributions of our staff.
• Quality - we strive for excellence through focus and attention to detail.
• Openness - We foster a collaborative culture that encourages teamwork and thoughtful, flexible problem solving.

Benefits of joining our team:

We foster personal growth, independent work and judgement. Our office offers a fun, team oriented atmosphere with a strong emphasis on excellent customer service. To learn more about our agency, please visit our website: https://www.commerce.alaska.gov/web/cbpl

The working conditions you can expect:

Corporations, Business and Professional Licensing is in downtown Juneau on the 9th floor of the Alaska State Office Building.

Workstations have new furniture and ergonomic lifting desktops. The daily work environment is fast paced with priorities continuously changing.

Desired traits we are looking for:

1. Organization and Attention to Detail: Ability to remain organized with projects and multiple email inbox management, thorough when performing work and display of a high level of effort and commitment towards performing work.
2. Communication Skills: Strong interpersonal communication abilities; ability to communicate clearly and concisely in writing or verbally; ability to write with minimal typos or grammatical errors.
3. Adaptability: Adjusts planned work based on priorities and needs as they arise; ability to provide critical thinking to address multiple demands and competing priorities.
4. Self-Motivated and Managed: Sets well-defined and realistic personal goals; displays a high level of initiative, effort, and commitment towards completing assignments in a timely manner; works with minimal supervision; is motivated to achieve; demonstrates responsible behavior.
5. Customer Service: Anticipates and meets the needs of both internal and external customers.

Six months of advanced clerical experience. This experience includes work such as Office Assistant 2, Accounting Clerk, and similar classes with the State of Alaska or the equivalent with another employer.

OR Six months of any combination of post-secondary education, vocational education, and/or advanced-level clerical experience. (Three semester or four quarter hours of post-secondary education are equal to one month of experience; 150 hours of vocational education are equal to one month of experience.)

Special Note:

-Reviewing complex or questionable applications or documents and searching files and regulations to determine accuracy of information to clarify applicant status; using judgment in applying criteria, rules, regulations, and policies; providing information to organizational unit staff on administrative processes and procedures; tracking expenditures; and completing necessary administrative paperwork according to regulations.

-Composing letters and memoranda; completing and reviewing forms for completeness and accuracy using readily available information from multiple sources and established guidelines and procedures. Examples of such tasks include time sheets, appointment paperwork, or required drug testing notifications for employees in positions requiring possession of a valid Commercial Driver's License (CDL).

If selected, provide the following at the time of the interview:

1. A list of three (3) professional references (must be former/current supervisor), one of which should be your most recent supervisor, including name, job title, employer, and current phone number(s) if not already attached to your application.
2. A copy of your last three (3) performance evaluations, or two (2) letters of reference if evaluations are unavailable and not already attached to your application.

EDUCATION

If post-secondary education is required to meet the minimum qualifications, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials if used to meet the minimum qualifications for a position. Transcripts can be attached at the time of application or provided at the time of interview.

WORK EXPERIENCE

If using work experience not already documented in your application, also provide the employer name, your job title, dates of employment, and whether full-or part-time. Applications will be reviewed to determine if the responses are supported and minimum qualifications are clearly met. If they are not, the applicant may not advance to the interview and selection phase of the recruitment.

EEO STATEMENT

The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-0430 or [phone] in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at: P.O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer.

For specific information in reference to the position please contact the hiring manager at:

Andrew Gallaher

Administrative Assistant 2

[e-mail]

Phone: [phone]