Licensed Vision Care GM - Lead Profit & Patient Experience

Visionworks; Miami (FL); Sur place; USD 59 000 - 75 000; Plein temps

Avantages offerts par ce poste

Vision Coverage

Paid Parental Leave

Bereavement Leave

401 (k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

Résumé du poste

Visionworks is seeking a licensed General Manager in Miami to lead a service-driven team and drive the store’s success from the doctor appointment to eyewear pickup. You will own profitability while preserving an outstanding patient and customer experience.

The GM will manage daily traffic, appointments, and eyewear services, hire and develop staff, and collaborate with doctors to achieve business goals. A state optician license is required for this role.

Qualifications

• HS Diploma or GED required; Bachelor’s degree preferred.
• Three (3) or more years of related experience required.
• Optical management experience preferred.
• Licensed GMs must have a current State Opticians License.

Responsabilités

• Maximize the store’s profitability without compromising patient/customer experience by meeting financial and performance goals.
• Engage regularly with the Doctor to discuss business needs, associates, and patient/customer experience.
• Prepare and plan business for the day by managing traffic, appointments, and eyewear services.
• Hire, train, coach, develop and support store associates to ensure a flawless patient/customer experience.
• Resolve obstacles in the patient/customer experience as needed.
• Lead and improve all operational activities to meet financial and customer experience goals.

Connaissances

Leadership

Customer service

Team management

Sales & profitability

Formation

HS Diploma or GED

Bachelor’s degree preferred

Description du poste

Visionworks is seeking a licensed General Manager in Miami to lead a service-driven team and drive the store’s success from the doctor appointment to eyewear pickup. You will own profitability while preserving an outstanding patient and customer experience.

The GM will manage daily traffic, appointments, and eyewear services, hire and develop staff, and collaborate with doctors to achieve business goals. A state optician license is required for this role.