Vision Center General Manager: Grow Profit & Patient Experience

Visionworks of America; Lewisville (TX); On-site; USD 59,000 - 67,000; Full time

Benefits offered by this job

Vision Coverage

Paid Parental Leave

Bereavement Leave

401(k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

And more!

Job summary

Visionworks is seeking a General Manager (GM) to lead store profitability while delivering a top-tier patient and customer journey from doctor appointment to eyewear pickup. The GM will manage a service-driven team and collaborate with doctors to align business with growth goals.

The role requires a strong, business-savvy leader with prior optical management experience and a valid state opticians license. Full-time position with competitive benefits and bonuses may apply.

Qualifications

• HS Diploma or GED required; Bachelor’s degree preferred.
• Three (3) or more years of related experience required.
• Optical management experience preferred.
• Licensed GMs must have a current State Opticians License.

Responsibilities

• Maximize the store’s profitability without compromising the patient/customer experience by setting and exceeding organization’s financial and performance goals.
• Engage regularly with the Doctor to touch base on business needs, associates and patient/customer experience.
• Prep and plan business for the day by managing incoming traffic, doctor appointments, and scheduled eyewear services.
• Hire, Train, coach, develop and support store associates to perform in their respective roles with excellence to ensure a flawless patient/customer experience.
• Remove obstacles and find resolution in the patient/customer experience when needed.
• Lead, execute and improve all broad operational activities to meet the store's financial and customer experience goals.

Education

HS Diploma or GED

Bachelor’s degree preferred

Job description

Visionworks is seeking a General Manager (GM) to lead store profitability while delivering a top-tier patient and customer journey from doctor appointment to eyewear pickup. The GM will manage a service-driven team and collaborate with doctors to align business with growth goals.

The role requires a strong, business-savvy leader with prior optical management experience and a valid state opticians license. Full-time position with competitive benefits and bonuses may apply.