Licensed Veterinary Technician & Clinic Floor Lead

Aspcapro; New York (NY); On-site; USD 61,000 - 65,000; Full time

Benefits offered by this job

Signing bonus $3,500

Retention bonus $3,500 after one year

Flexible time off

Affordable health coverage (medical, +

Job summary

The ASPCA’s Community Medicine team is seeking a Licensed Veterinary Technician Staff and Floor Manager for the Community Veterinary Clinic in the Bronx. You will supervise on-floor workflow, assist veterinarians, and help deliver HQHVSN and PPC services to pets in underserved communities.

You must have NY licensure as a Veterinary Technician, at least five years’ clinical experience in small animal medicine, and two years of people management.

Qualifications

• Must have graduated from an accredited school of veterinary science technology (2 or 4 year program) or the equivalent as determined by the New York State Education Department
• Minimum five years experience as a Registered Veterinary Technician in small animal medicine and surgery; experience in shelter medicine and/or high volume spay/neuter surgery strongly preferred
• Minimum two years people management experience

Responsibilities

• Perform a broad range of veterinary technician functions, including venipuncture, anesthesia monitoring, surgical preparation and assistance, diagnostics, pharmacy and patient recovery
• Work side by side with staff veterinarians, technicians, and assistants to support HQHVSN and PPC for cats and dogs
• Use low-stress, gentle animal handling techniques to provide a safe and compassionate environment for animals in our care, our staff, and for our clients
• Communicate effectively with clients using a kind, nonjudgmental approach - assist with intake, obtain history and discharge patients
• Oversee workflow on the clinic floor and ensure that all medical staff are efficiently using their time and skills to help the optimal number of patients daily
• Be a consistent and visible presence in the clinic to answer questions, make timely adjustments, offer support, receive/give feedback, lend a hand, and foster understanding and commitment to ASPCA’s mission
• Ensure staff consistently delivers high-quality patient care and adheres to CM’s standard operating procedures and guidelines
• Coach nursing staff to handle patients in a gentle, low-stress manner; instill the guiding principle that everyone can – and should – actively support the animals’ behavioral and mental health in everything they do
• Coach staff to communicate effectively with clients, to accurately relay information and to gather patient history and other information using open ended questions and a non-judgmental approach
• Ensure technicians comply with DEA regulations and CM protocols for handling and dispensing controlled drugs. Monitor drug logs for accuracy and completeness; correct and report issues to clinic director
• Ensure staff take all mandatory rest and meal breaks and adhere to time and attendance guidelines
• Train and onboard new nursing team members, including hands-on skills training and weekly online training modules
• Monitor and assess trainees’ progress, provide regular developmental feedback and coaching
• Assist with training rotating Interns and Residents and veterinary and technical students through coaching, discussion and demonstration
• Serve on the CVC Leadership Team
• Support a culture of kindness, respect, belonging and teamwork through regular 1:1s, recognition, developmental coaching, performance evaluation and feedback
• Work with the CVC Leadership Team to achieve daily clinic goals
• Lead a culture of safety and security in the clinic – report safety incidents promptly and address root causes to prevent future injuries or accidents
• Assist with hiring new staff
• Schedule nursing staff for optimal coverage
• Manage team time and attendance - review time sheets for accuracy, review and approve time off requests according to clinic guidelines
• Facilitate daily huddles to ensure staff have information they need each day
• Meet regularly with the CVC management team; provide open communication, feedback and solutions when things aren’t working as they should
• Attend required workshops or meetings
• Must have graduated from an accredited school of veterinary science technology (2 or 4 year program) or the equivalent as determined by the New York State Education Department
• Minimum five years experience as a Registered Veterinary Technician in small animal medicine and surgery; experience in shelter medicine and/or high volume spay/neuter surgery strongly preferred
• Minimum two years people management experience

Skills

Licensed Veterinary Technician

People Management

Team Collaboration

Communication

Education

Assoc. Veterinary Technician

Bachelors: Veterinary Technician

Job description

The ASPCA’s Community Medicine team is seeking a Licensed Veterinary Technician Staff and Floor Manager for the Community Veterinary Clinic in the Bronx. You will supervise on-floor workflow, assist veterinarians, and help deliver HQHVSN and PPC services to pets in underserved communities.

You must have NY licensure as a Veterinary Technician, at least five years’ clinical experience in small animal medicine, and two years of people management.