Licensed Team Lead — Eyewear & Optical Care

EssilorLuxottica

Northern (KY)

Hybrid

USD 52,000 - 78,000

Full time

4 days ago

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Job summary

LensCrafters in Palm Beach Gardens, FL is seeking a Licensed Team Lead to deliver exceptional customer service and oversee key optical and lab processes. The role combines retail leadership with licensed expertise to ensure store success and patient satisfaction.

The position requires a valid state Opticianry license, strong optical knowledge, and leadership experience. You’ll guide staff, assist customers, and maintain high standards for eyewear fitting, edging, and measurements.

Qualifications

HS diploma/GED.
Current & valid state Opticianry license.
Strong optical & retail experience.
Knowledge of current optical theory & merchandise.
Strong inter-personal skills.
Strong basic math skills.
Sales skills.
Problem solving ability.
Familiarity with cash register, computers & calculators.
Leadership & training experience.
Edging & mounting experience.
Basic optics knowledge & optical measurement experience.

Responsibilities

Ensure the LensCrafters team provides unsurpassed Customer Service.
Assists customers with selections, provides recommendations, assists sales associates.
Serves as a responsible alternate store key holder.
Under state license: provide expertise on lens choices, adjust/repair eyewear, dispense eyewear, perform digital measurements.
In lab: customize fits, place prescriptions in lenses, ensure optical standards & customer requirements.
Create a safe working environment and maintain lab tools & systems.