Senior Licensed Optician & Team Lead

LensCrafters; Orlando (FL); In loco; USD 42.000 - 65.000; Tempo pieno

Descrizione del lavoro

LensCrafters in Orlando, FL, is seeking a Licensed Team Lead to deliver exceptional customer service and manage optical and lab processes. The role emphasizes leadership, product knowledge, and compliant operations in a fast-paced retail setting.

You will oversee customer interactions, support sales associates, and ensure eyewear meets optical standards. State Opticianry license and strong communication skills are essential; experience with edging and mounting is preferred.

Competenze

• HS diploma/GED
• Current & valid state Opticianry license
• Strong optical & retail experience
• Knowledge of current optical theory & merchandise
• Strong communicator & listener
• Strong inter-personal skills
• Strong basic math skills
• Sales skills
• Problem solving ability
• Familiarity with cash register, computers & calculators
• Leadership & training experience
• Edging & mounting experience
• Basic optics knowledge & optical measurement experience

Mansioni

• Ensure the LensCrafters team provides unsurpassed Customer Service
• Proactive & solution driven, accurate execution & product knowledge
• Assists customers with selections, provides recommendations, assists sales associates
• Serves as a responsible alternate store key holder
• Provide expertise & product knowledge on lens choices based on the patient’s vision needs & OD prescription, adjust and/or repair eyewear
• Custom fits glasses & precisely place prescription in lenses
• Works with associates to strengthen their knowledge, skill, & certification for lens and lab technology
• Ensures finished eyewear meets optical standards & customer requirements
• Creates a safe working environment for all, demonstrates safe work practices
• Responsible for basic operation, cleaning & ongoing maintenance of lab tools & systems

Conoscenze

Customer service

Leadership & training

Communication

Sales skills

Problem solving

Cash register knowledge

Basic optics knowledge

Formazione

HS diploma/GED

State Opticianry license

Strumenti

AccuFit Digital Measurement System

Optical instruments experience

Descrizione del lavoro

LensCrafters in Orlando, FL, is seeking a Licensed Team Lead to deliver exceptional customer service and manage optical and lab processes. The role emphasizes leadership, product knowledge, and compliant operations in a fast-paced retail setting.

You will oversee customer interactions, support sales associates, and ensure eyewear meets optical standards. State Opticianry license and strong communication skills are essential; experience with edging and mounting is preferred.