Licensed Team Lead — Eye Care & Lab Excellence

Luxottica; Cincinnati (OH); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health care

Retirement savings

Paid time off

Employee discounts

Job summary

A leading eyewear company is seeking a Licensed Team Lead in Cincinnati, OH, responsible for delivering exceptional customer service and managing optical processes. The ideal candidate holds a valid Opticianry license and has strong retail experience. This role includes responsibilities in both retail and lab environments, ensuring high-quality service and customer satisfaction. Competitive pay and benefits are offered.

Qualifications

• Strong optical & retail experience required.
• Familiarity with cash register and computers necessary.
• Leadership & training experience is preferred.

Responsibilities

• Ensure exceptional customer service from the LensCrafters team.
• Adjust and repair eyewear as per patient needs.
• Manage lab operations if applicable.

Skills

Customer Service

Problem Solving

Sales Skills

Inter-personal Skills

Education

HS diploma/GED

Current & valid state Opticianry license

Tools

Optical machinery/instruments

Job description

A leading eyewear company is seeking a Licensed Team Lead in Cincinnati, OH, responsible for delivering exceptional customer service and managing optical processes. The ideal candidate holds a valid Opticianry license and has strong retail experience. This role includes responsibilities in both retail and lab environments, ensuring high-quality service and customer satisfaction. Competitive pay and benefits are offered.